Managed and Support Services

gestion d'active Directory

Active Directory Management Services

Did you know that according to Gartner, over 90% of the world’s large organizations use Microsoft Active Directory? It is without a doubt mission-critical for both in-house and cloud-based applications and downtime is simply not an option.

Why Use Active Directory Managed Services (ADMS)?

As your organization grows and adapts to key technology trends, you may find yourself struggling with:

  • Active Directory management and monitoring in an increasingly complex environment
  • Automating time-consuming tasks to focus on more strategic projects
  • Enhancing visibility and accountability
  • Finding in-depth Active Directory expertise

Clients have researched and benchmarked Itergy against other companies and have concluded that Itergy is the ONLY company in the world that offers Active Directory managed services based on service levels. This demonstrates a guaranteed level of commitment to our clients in the way of measurable units, KPIs, set standards, SLAs, ITIL processes, etc. Amongst other features, our proactive ADMS service includes:

  • 24/7 monitoring and resolution
  • Rapid incident management
  • Effective problem management
  • Well planned and executed change management
  • Security update management
  • Ongoing configuration optimization

We’ll help you minimize the risk of disrupting critical business applications, while optimizing the performance, security, and stability of your Microsoft infrastructure.

Highlights in our track record include winning the Global Microsoft 2012 Identity and Security Partner of the Year award and managing AD, AD FS and FIM for some of the largest corporations in the world.