Stanley Lui
Team Lead, Incident Management
With nearly two decades of expertise in the managed services sector, including eight years of dedicated service at Itergy, Stanley offers a proven track record of streamlining incident resolution processes, reducing system downtime, and optimizing IT service delivery. In his role as an Incident Management Team Lead, he specializes in fostering cross-functional collaboration, ensuring swift response to critical technical issues, and maintaining transparent communication with stakeholders. By combining a proactive mindset with deep technical expertise, he addresses incidents effectively while implementing sustainable solutions to enhance long-term IT service performance and reliability.