Managed and Support Services
Active Directory Managed Services
Did you know that according to Gartner over 90% of the world’s large organizations use Microsoft Active Directory? It is without a doubt mission-critical for both in-house and cloud-based applications and downtime is simply not an option.
Why Use Active Directory Managed Services?
As your organization grows and adapts to key technology trends, you may find yourself struggling with:
- Active Directory management and monitoring in an increasingly complex environment
- Automating time-consuming tasks to focus on more strategic projects
- Enhancing visibility and accountability
- Finding in-depth Active Directory expertise
Clients have researched and benchmarked Itergy against other companies and have concluded that Itergy is the only company in the world that offers Active Directory managed services based on service levels. This demonstrates a guaranteed level of commitment to our clients based on measurable units, KPIs, set standards, SLAs, ITIL processes, etc. Among other features, our proactive ADMS service includes:
- 24/7 monitoring and resolution
- Rapid incident management
- Effective problem management
- Well planned and executed change management
- Security update management
- Ongoing configuration optimization
We’ll help you minimize the risk of disrupting critical business applications, while optimizing the performance, security, and stability of your Microsoft infrastructure. Itergy manages AD, AD Connect (ADFS) and MIM for some of the largest corporations in the world.